Support

During initial warranty you will receive software updates and you can contact our service hotline for free. After this period you may sign a maintenance agreement. The minimum duration of any maintenance contract is 12 months. The duration shall be extended by 12 months if not terminated three months prior to the expiration of the contract.

For software updates and hotline support outside warranty or maintenance and individual services beyond the usual hotline supprt (e.g. specific adaptation, training, consulting) we will invoice an individual quote. 

Support Vienna

ArcGIS support

 

Online support request

Tel.: +43 1 878 06 40

WebOffice support

 

Online support request

Tel.: +43 1 878 06 50

General request

 

Online support request

Tel.: +43 1 878 06 40

Hotline hours

 
Mon - Fri: 09:00 - 17:00

Support Innsbruck

ProOffice support

 

Online support request

Tel.: +43 512 26 20 60 340

GeoOffice support

 

Online support request

Tel.: +43 512 26 20 60 40

GeoNIS support

 

Online support request

Tel.: +43 512 26 20 60 440

Hotline hours

 
Mon - Thu: 08:30 - 12:00 &
13:00 - 17:00; Fri: 08:30 - 13:00